Delete your CardSheen account

CardSheen (formerly CardComps) by XEPATOP

In the app

1. Open CardSheen and go to Settings.
2. Scroll to Danger zone, tap Show, then Delete account and data.
3. Confirm. Deletion is immediate.

Without the app

Email dev@xepatop.comfrom the address you signed up with, subject “Delete my CardSheen account”. I'll delete the account within 30 days, usually much sooner, and reply when it's done.

What is deleted

• Your account and sign-in email
• Your synced collection, portfolios, purchase and sale records, favourites, price alerts and collection value history
• Usage statistics linked to your account (visit days and app steps)
• Push notification tokens

What is kept

• Scans you reported as wrong. They are stored for fixing recognition errors without your account or email, so they can't be traced back to you.
• Purchase records that Google Play or Apple and I must keep for tax and accounting law, for the period that law requires.
• The collection stored on your phone stays there until you uninstall the app or clear its data.

Deleting the account doesn't cancel a subscription. Cancel it in the store you paid through. Google Play: Play Store → profile → Payments & subscriptions → Subscriptions. App Store: Settings → your name → Subscriptions.

More detail: Privacy policy.